Questions people ask us

We are a nonprofit organisation that publishes free skin care education. Our mission, registration details, address and who runs us are on the About page. We are not a skin care brand or a clinic.

No. We are a small group of volunteers in Ghana who work from published medical guidelines and peer-reviewed research. We are recruiting licensed clinicians to review clinical content and name them on the page when they have done so. Nothing on this site is personal medical advice.

Because our mission is education, not sales. We believe that good skin care guidance should not depend on what someone can afford.

We use it to mean plant-based, mineral and naturally derived ingredients, plus gentle habits such as sun protection and barrier care. We do not claim natural products are automatically safer or better; some popular natural remedies are harmful, and we say which.

We read the original research and major guidelines, then label each remedy as strong, moderate, limited or lab-only evidence. The method is set out in our editorial policy, and every guide lists its sources so you can check them yourself.

Yes, and we write with skin of colour in mind throughout: how conditions look on darker skin, the higher risk of dark marks and keloids, sunscreen without a white cast, and the dangers of unregulated lightening products.

We cannot give personal medical advice or diagnose from photos. If you are unsure what is going on, our page on when to see a dermatologist explains the warning signs and how to find affordable care.

Please email us. We correct errors promptly and note significant corrections on the page.

Email subscribers start with a free 5-day email course, one short lesson a day, on the topic they chose. After that comes one short, evidence-based tip each week, with a link to the full guide and its sources, and occasionally an extra message when important safety guidance changes.

Click the unsubscribe link in any email. We remove you within one working day and do not keep your details beyond our retention period.

We never sell them, and we never share them with skin care companies, advertisers or anyone else for their own marketing. We use a few trusted service providers to store and send messages, and they may process your details only on our instructions. Our privacy policy lists them.

The service is for people aged 16 and over. Parents and carers are welcome to join on behalf of younger teenagers, and many of our guides are written with teenage acne in mind.